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Designing a Checking Account Experience for Students
I designed and facilitated an innovation process for a German bank to create a new checking account experience. The project included: 1. An intense scoping workshop to harvest existing hypotheses and...
View ArticleAn Exercise in Empathy: Donald Trump Supporters
The true art of empathy is being able to listen to and follow the views and motivations of people who are NOT like yourself. Especially in times of polarizing debates in which we’re all busy trying to...
View ArticleHPI Design Thinking Open Course
I designed, moderated and co-moderated 13 three day Design Thinking Open Courses for professionals at the HPI in Potsdam from 2013-2016. Every single course had a unique design challenge and...
View ArticleDesign Thinking for Law
I designed & moderated a design sprint for a German law firm. Design Thinking and Law? – Yes, it works – and it is HOT! (HPI Academy)
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German Conference on Idea Management
I moderated the 2016 annual conference of the German Zentrum Ideenmanagement, the most relevant organization on idea management in the country. During the three day conference, a team and I ran...
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Designing Collaboration between Churches and Social Services Companies
I designed and moderated a strategy day for a mixed group of executives from the church and social service enterprises. The goal was to find ways to leverage synergies between the two entities. This...
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Thinking in Terms of Design – Article for hw.design’s nomad magazine
I am very proud to be part of the debut of hw.design‘s “nomad“, a magazine for design culture, business affairs & contemporary lifestyle. The issue is a true beauty with thoughtful photography, a...
View ArticleSpark on Contextual Design at SHIFTSCHOOL
I am proud to be part of the network and teaching team of SHIFTSCHOOL in Nuremberg, Germany. SHIFTSCHOOL calles itself ‘Germany’s first Academy for Digital Transformation’ and runs an intense (18...
View ArticleTen Building Blocks of Rolling out Design Thinking in an Organization
Design Thinking has matured. From a magic potion that you plunge into in colorful trainings to a framework that many organizations have embraced and adapted for themselves. In the last few years, I had...
View ArticleTraining Egyptian Innovation Facilitators
Together with a fantastic colleague, I trained a group of twelve Design Thinking facilitators from Cairo, Egypt. As part of GIZ’s Labor Market Access Program, the team went through a nine day training...
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Design Mindset video training for the Future Work Skills Academy
Together with Creative Director Donna Eiby, I developed a one hour video training on “Design Mindset” as a future work skill for the 4th industrial revolution. The Future Work Skills Academy offers the...
View ArticleBrand Positioning Design for a Business Software Company
I facilitated the brand positioning process for a small German software company in the archiving & ECM space. The owner-led business gone through an impressive transformation into an agile and...
View ArticleDesigning Digital B2B Buying Experiences
I coached an innovation team at a global industrial goods manufacturer throughout their initial project phase. The team was tasked with developing a digital buying infrastructure for their industry...
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Developing a Digital and Complementing Human Strategy for a Financial Service...
Over the course of several months, a team and I contributed to the digital strategy of a leading German financial services provider. The company’s successful current business model is heavily based on...
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Early Campaign Design for German Welfare Organization
Together with a fabulous colleague, I facilitated the early incubation of a large advertising campaign. Co-creating with diverse members of the complex organization, we structured the groundwork that...
View ArticleDesign Thinking train the trainer program for fashion industry
I designed and facilitated an eight day train the trainer program for internal “Design Thinking Champions” at a luxury fashion company. The participants, joining from departments like HR, supply...
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The Job Transition Canvas – Ten Reflection Questions to Guide you Through...
Changing jobs is incredibly exciting. Most of us spend so much time at work that moving into a new job is really a transformation of what you think about all day, who you spend time with, our job...
View ArticleHow do I tell them? Five steps for thoughful communication in transformation...
When organizations have to change or respond to change, communication needs to be precisely designed and managed. Often the leading actors themselves are under pressure, they might have to make...
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